Orta Asya Consulting ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, and phone number provided during registration.
- User Content: Documents, photos, and files you upload as part of your application process.
- Account Identifiers: A unique user ID assigned to your account.
- Usage Data: How you interact with the app (screens visited, features used).
- Device Data: Crash reports and performance data for diagnostic purposes.
2. How We Use Your Information
- To create and manage your account.
- To process your university application and communicate updates.
- To send push notifications about your application status.
- To improve app performance and fix technical issues.
- To respond to your inquiries and provide consultant support.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. Your data may be shared only in the following limited cases:
- With universities or institutions as part of your application process, with your consent.
- With service providers (e.g., cloud storage, authentication) who assist in operating our app under strict confidentiality agreements.
- When required by law or to protect the rights and safety of our users.
4. Data Storage & Security
Your data is stored securely using industry-standard encryption. We use Supabase for backend infrastructure, which complies with international data protection standards. We retain your data for as long as your account is active or as needed to provide services.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Withdraw consent for data processing at any time.
To exercise these rights, contact us at the email below.
6. Children's Privacy
Our app is not directed to children under the age of 13. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or by email. Continued use of the app after changes constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@ortaasyaconsulting.com
- Website: ortaasyaconsulting.com